SAN DIEGO, Nov. 30, 2017 /PRNewswire/ — CSB Technologies has expanded its relationship with Carfax to enhance its Shop Boss Pro automotive business management software. Now, service and repair shops can easily register customers with myCarfax.com from within Shop Boss Pro to help increase customer retention. Service technicians use a dedicated button built into the software to create a free myCarfax.com account for their customers so they can track their vehicle’s service history and get reminders when it’s time to return for their next service visit.
“We now offer one of the most robust automotive management solutions available to service shops today,” said Chris Boshaw, president of CSB Technologies. “The completed integration with myCarfax puts tools and resources into the hands of our customers that give them a competitive advantage in customer service, retention and loyalty. Well-informed car owners feel more confident in their service tech’s recommendations and come back for service more often.”
Recent Carfax research suggests that car owners using myCarfax.com make 20% more service visits than an average customer. Shops that register customers with myCarfax.com through Shop Boss Pro automatically have their business saved as the customer’s favorite service location. The myCarfax.com desktop service and mobile app sends alerts when regular maintenance items like oil changes and tire rotations are due to help customers maintain the safety, performance and value of their vehicles.
For more information, visit shopboss.net.
About CSB Technologies
CSB Technologies is a force in the automotive repair shop software market. Our flagship application, Shop Boss is designed to give the shop owner or manager the electronic toolbox to handle any situation. We offer one of the most innovative, flexible and shop-focused software applications on the market today.
Carfax, a unit of IHS Markit (Nasdaq: INFO), helps millions of people every day confidently shop, buy, own and sell used cars with innovative solutions powered by Carfax vehicle history information. The expert in vehicle history since 1984, Carfax provides exclusive services like Carfax Used Car Listings, myCarfax, Carfax History-Based Value and the flagship Carfax® Vehicle History Report™ to consumers and the automotive industry. Carfax owns the world’s largest vehicle history database and is a nationally recognized top workplace by The Washington Post and Glassdoor.com. Become a myCarfax Service Shop at www.mycarfaxserviceshop.com or call 888-655-5362. Based in London, IHS Markit is a world leader in critical information, analytics and solutions.