NEW ORLEANS, Nov. 30, 2017 /PRNewswire/ — Florida Power & Light Company (FPL) was named the winner of the 2017 ReliabilityOne™ Award for Outstanding Reliability Performance in the Southeast U.S. by PA Consulting Group, Inc. This is the fourth consecutive year the company has received the award.
“It’s an honor to receive this prestigious award for the fourth straight year,” said Eric Silagy, president and CEO of FPL. “It’s a testament to the hardworking men and women of FPL. All 9,000 employees who make up this great company have an unwavering commitment to deliver reliable electric service our customers can count on in good weather and bad. In fact, their dedication – coupled with the more than $3 billion dollars we’ve invested into the energy grid since 2006 – has improved service reliability over the last five years by 25 percent. I am proud of the job they’re doing but know that we are never satisfied. We will continue to learn, and implement new and innovative ways to further improve reliability for our nearly 5 million customers.”
FPL was also awarded the Outstanding Response to a Major Outage Event award for its Hurricane Matthew restoration.
Since the historic 2004-2005 hurricane seasons that culminated with Hurricane Wilma, FPL has invested billions of dollars to build a stronger and smarter energy grid, and these investments have benefitted its customers by enabling the company to restore power more quickly. Most recently, Hurricane Irma impacted more than 4.4 million customers across all 35 counties in FPL’s service area. The storm’s size and strength created an unprecedented restoration effort. Irma was significantly stronger and more devastating to the state than Wilma; however, the company was able to restore power more quickly following Irma, restoring service to 1 million customers before the storm exited the company’s service area. After one full day of restoration, the company restored service to 2 million customers. Ultimately, FPL’s investments to build a stronger, smarter energy grid helped shave days off the restoration – reducing the average customer outage time by approximately three days compared to Wilma. Additionally, during Hurricane Irma:
All of FPL’s substations were up and running within a day after the storm, compared with Wilma which took five days; A fraction of the number of poles were damaged in Irma compared with Wilma due to FPL’s strengthening and hardening programs; Every hardened transmission pole