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Fullerton Jeep Chrysler Dodge RAM Receives Customer First Award for Excellence

THIS POST WAS ORIGINALLY PUBLISHED ON THIS SITE Click Here To Read Entire Article

SOMERVILLE, N.J., April 18, 2017 /PRNewswire/ — Fullerton Jeep Chrysler Dodge RAM, has just been announced as a top winner of the prestigious Customer First Award for Excellence in 2017, designation by JD Power together with the FCA (FIAT Chrysler Automotive).  This excellence award and certification was earned by Fullerton for being the very best of the best, as only dealerships providing the absolute highest levels of sales and service experience and total satisfaction receive this difficult and lofty distinction. 

To Fullerton’s cherished Jeep Chrysler Dodge RAM and customers, a thank you and continue promise for the dedicated satisfaction efforts you deserve.  This Customer First Award for Excellence is won by less than 15% of all the dealers across the USA.  This award combines a complete focus and commitment to maximize Fullerton’s valued customer experience, which also includes facility certification, performance standards and results rated from manufacturer and customers both.  It requires continued on-going training and certification, plus required employee and processes certifications.  All this of course mandates only the highest levels of combined success and results, in the marketplace. It’s a reward for a total team commitment to excellence, now achieved.

The award was recently presented to Fullerton staff and ownership, who partnered to bring home this top level award.  It is being celebrated, but mostly this means you the customer can expect the very best user experience in all aspects at Fullerton, where your continued total satisfaction and unparalleled experience will be mandatory in all day to day sales, service and other vehicle related interactions.  Expect a focus not found elsewhere, as the dedicated Fullerton Team trains and works hard to deliver an unparalleled customer experience, in all aspects, which this award helps to showcase.

“This award is a direct reflection of our employee’s individual and collective drive to deliver a first class experience. I am proud to have every one of my employee’s represent Fullerton to our customers and our community in an exceptional manner.” Thomas DiFiore , President, Fullerton Auto Group.

A family run business, Fullerton Jeep Chrysler Dodge Ram is located on Route 22 East in Somerville or visit 24/7 on-line at Fullerton.com. Fullerton Auto Group, in addition carries the Alfa Romeo and FIAT brand for FCA.  Fullerton Auto Group also represents Ford Motor Company, conveniently located on Route 22 in-between the Chrysler Jeep Dodge Ram and Fiat Alfa Romeo dealership facilities.

Contact: Dean Tuccillo, deant@fullerton.com

To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/fullerton-jeep-chrysler-dodge-ram-receives-customer-first-award-for-excellence-300439958.html

SOURCE Fullerton Auto Group

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