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It's Tax Day. And The IRS' Online Payment Service Is Down

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The Internal Revenue Service’s headquarters in Washington, D.C., in 2016. Brendan Smialowski/AFP/Getty Images hide caption

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The Internal Revenue Service is experiencing computer trouble on Tax Day, leaving Americans unable to view their tax record or make tax payments as the clock ticks down toward a midnight deadline.

“This service is currently unavailable,” the IRS.gov website says on several key pages, including tools to allow you to view an outstanding balance, make a direct payment or set up a payment plan.

“We apologize for any inconvenience,” the website says.

“Currently, certain IRS systems are experiencing technical difficulties,” IRS spokesperson Sarah Allen tells NPR. “Taxpayers should continue filing their tax returns as they normally would.”

The IRS has not identified a cause of the outage, or an estimated time for tools to regain functionality.

The Associated Press reports that IRS Acting Commissioner David Kautter, speaking at a House Oversight Hearing on Tuesday, told lawmakers that the agency is actively working to resolve the issue.

April 17 is tax day, and the filing deadline is midnight.

In a press release last week, the IRS touted its “new mobile

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