PITTSBURGH, Feb. 6, 2018 /PRNewswire/ –Through the implementation of new-age technology, the future of the educational environment is exponential. In recognition of the true importance technology plays in the K-12 space, ITPS’ ELEVATE division is changing the proactiveness of the school district IT support system for the better. Mars Area School District has partnered with ITPS, setting major plans in place of revamping their technology department to a complete, 24/7/365 end-to-end support system.
Through this partnership between Mars Area School District and ITPS, a hybrid approach is in place to leverage on and off-site resources with automation technology. Jumping right in at the 1st of February, ITPS supplements former CIO, Chris Leatherow, in as the CTO for Mars to be the engine behind technology in driving strategy. In creating a hybrid scenario, both previously and newly employed onsite resources and remote helpdesk support are grouped as an ultimate service. Remote helpdesk support is where the 24/7/365 model comes into play, allowing a stress-free growth towards technology-based curriculum.
“We are happy to be working with the ITPS team and we are confident that they will successfully deliver technology support to the entire district. They have instilled in us a great trust in their business and the individuals with whom we are working. Through their services, all individuals within the district will have the ability to request attention 24/7 from skilled technicians with the drop of a ticket. As we continue toward our mission of creating and sustaining a supportive educational environment, the addition of ITPS will be a critical factor in our ultimate success.” – Dr. Wes Shipley, Superintendent MASD
Why hide behind closed doors with a concept that can change our futures? ITPS delivers through a proven model that is beneficial to all individuals, districtwide. Whether a student, parent, teacher, or administrator, this model provides the ability to access assistance with their technology anywhere, any time needed. ITPS is set on their lesson in getting to the POINT of technology support!
“We are thrilled to join forces with Mars Area School District in improving the overall technology environment for the current and future successes of the students and faculty. In an ever-evolving industry, we pride ourselves on staying on-top of the latest and greatest in terms of all things IT. By doing so, we remain confident in providing K12 institutions with the technology and support necessary to improve their overall safety, security, curriculum, and lifestyle. Through a 24/7/365 approach, parents, students, and staff are relieved to know that all arising issues when it comes to educational technology are in our hands.” – Justin Jones, Chief Customer Officer, ITPS
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