April 2018, Automotive Fleet – Feature
Verizon Connect’s executive leadership team includes (L–R)
Chief Marketing Officer Jay Jaffin, Chief Technology Officer Peter Mitchell, Chief Executive Officer Andrés Irlando, and Senior Vice President of Product Strategy Jason Koch.
The fleet industry stands at a crossroads of rapidly evolving technology and new demands for safer, more efficient, and more accountable operations. Fleet managers and business owners are connecting with their vehicles, drivers, and customers in new and exciting ways, uncovering new efficiencies and spurring innovation.
Enter Verizon Connect, a new division that unites the brainpower and technological capacity of Verizon Networkfleet, Fleetmatics, and Telogis on a single platform. Automotive Fleet and affiliated Bobit Business Media fleet publications met with Verizon’s executive leadership team to learn more about Verizon Connect and ask how they plan to help commercial fleet managers meet new challenges and seize new opportunities — today and in the near future.
Automotive Fleet: Can you share some insight into the new subsidiary and how Verizon Connect is positioning itself within the fleet industry?
Verizon Connect: Verizon Connect marks the full integration of three best-in-class companies — Networkfleet, Telogis, and Fleetmatics — into a unified, connected commercial vehicle software company. The commercial telematics market in 2016 was very fragmented, and we found that there were two companies that stood out: Fleetmatics and its ability to provide a world-class fleet management platform for the small to medium-sized business (SMB) market, and Telogis, whose partnerships with the OEMs and ownership of the large enterprise space was bar-none.
What Verizon Connect represents is the coming together of all the talent, technology, innovation, and infrastructure of these three companies — Verizon Networkfleet, Fleetmatics and Telogis — to create the world’s leading platform for automating, optimizing, and revolutionizing the way people, vehicles, and things move through the world. In doing so, we’re able to deepen our customer relationships while adding more value through an equal amount of automation and insight.
Our focus on enabling safety, compliance, and operating efficiencies remain. Simultaneously, we’re expanding our software platform to go beyond the vehicle to include both the worker and work being done. We tap into important data, expertly analyze it, and deliver insightful, actionable solutions to customers. Because of this, our customers are able to move their vehicles, people, products, and services through the world in more efficient, cost-effective and smarter ways.
Verizon Connect has worked to improve its mobile-app interfaces to simplify access, deliver insights in addition to data, and offer a “one-stop-shop” approach for purchasing.
AF: How does Verizon Connect differentiate itself among fleet solution providers?
Verizon Connect: Over the past few years, we have invested more than $5 billion in assembling this unique set of assets that included an amazing group of dedicated professionals, world-class platform solutions and services, and the reliability, scale, and global reach of a company like Verizon.
Since the close of the Fleetmatics acquisition in November 2016, we’ve invested more in R&D than ever before in order to be a lifelong partner for our customers. In fact, we grew our investment in R&D more than 35% in 2017 alone. It’s our mission to future-proof our customers’ businesses and continue to innovate and bring to market the new technologies and software solutions that help them stay ahead of the competition, better serve their own customers, and add to the bottom line.
The Verizon Connect team has also been working hard to simplify access to our technologies by making vast improvements to the user interfaces you’ll see in our apps, working to deliver insights instead of